Process

The ADAC team understands that different associations prefer various methods of collecting delinquent assessments. ADAC is happy to tailor the process to meet your association’s specific needs. You can be sure that ADAC will manage every delinquent case with professionalism, respect and confidentiality. We strictly adhere to Fair Debt Collection Practices Act (FDCPA) requirements and to all statutes and association governing documents.

Because we utilize the ONYX Case Management System to collect your association’s delinquent assessments you can be sure the process will be performed accurately and cost-effectively.

Besides offering significant cost savings for associations and homeowners, ADAC resolves delinquencies in a timely manner. Attorneys get paid by the hour. ADAC gets paid by the job. When the meter is running, attorneys have little incentive to complete the collections process quickly; the longer the file is active the more you pay. ADAC makes every effort to keep the process cost-free to associations by first assigning collection costs to the delinquent owner. Our ONYX Case Management System provides you with free, real-time access to all of your cases, ensuring that every file is processed accurately and on schedule.

With ADAC, success comes from a skilled staff focused on recovering delinquent assessments effectively and efficiently while keeping association costs low. ADAC not only provides the lowest cost alternative for associations, but also brings a wealth of experience to the table, guiding associations through difficult situations, such as keeping them apprised of their rights when banks try to write-off association assessments. We work to keep association assessment dollars where they belong – with the association!